Help centre for property defect inspectors

Simple guides to get you from first login to a PDF in your client’s hands.

• How to set up your first project

  Create a project, add rooms, and get ready for site inspection.

• How to capture defects on site

  Claim areas, take photos, tag defects, and work offline.

• How to assemble and generate a report

  Page order, legends, and PDF export.

• How to edit the report cover page

  Video tutorial — Report Design Studio cover settings (Professional+).

• How to set up area layouts

  Video tutorial — Templates → Area layouts (Professional+).

• How to share the report with your client

  Send the PDF and optional developer photo export.

• How to add team members (Professional+)

  Invite inspectors and report makers from the web admin portal.

Still stuck? Message us on WhatsApp or contact us.