Defect inspection app checklist for inspection firms in Malaysia and Singapore

Saturday morning. Three inspectors, three units. One is in the basement car park of a Johor condo, and the phone has no signal. One is on a Singapore handover, living room, tagging as they walk. The third is still in the master bedroom. The office already has the buyer's WhatsApp open. They need one defect inspection report, with the firm's name on it, before the afternoon.

That is the job a defect inspection app has to finish for a team. A case list can store photos and a status column. A firm that sells vacant possession (VP) inspection and handover inspection needs the file the buyer forwards, and a photo set a developer portal will take.

This checklist is for inspection firm owners in Malaysia and Singapore who run teams. It is the report workflow. If you are asking how to choose defect inspection software, start with the file, then look at the seat line.

Does a defect inspection app need to work offline?

Basements, lift lobbies, and car parks drop signal. The inspector still has to shoot, tag, and keep the code. If the app needs a live connection to save a photo, the basement becomes a camera roll, and the office rebuilds the defect inspection report that night.

What the team needs: capture that saves on the phone when there is no signal, then syncs when the inspector is back in the lobby. Project pages they already opened should still be there. PDF export should wait until those uploads finish, so the client does not open a report full of empty frames.

What budget tools often do: they assume the phone has data. A spinner in the basement, or a save that fails quietly, and the inspector falls back to the camera roll.

On Defiq Inspect, field capture works offline. Photos save on the phone and upload when the connection returns. The home page states that PDF export waits until uploads are complete. The pricing page lists offline capture with photo sync on the free trial, and offline field capture and sync on Starter. Product updates (version 1.2.5) say project pages you already loaded stay available offline. More on the basement case: why offline mode matters for a defect inspection app.

Do sticky tags keep a multi-inspector team on one defect list?

Three inspectors still have to sound like one firm. Room names and defect names have to match. If each person types free text, the legend says "wall crack", "cracked wall", and "hairline" for the same thing. The buyer cannot quote a code.

What the team needs: sticky room and defect tags, so the next photo keeps the room and the last issue until the inspector changes them. One shared defect list. Area claiming, so the team can see who is in which room. Automatic codes (A01, A02) so the report has one sequence.

What budget tools often do: a free-text caption on each photo, no sticky tags, and a new numbering habit from each inspector.

Defiq Inspect describes sticky room and defect tagging, and repeat-last-issue shortcuts, so on-site input stays short. The home page says you claim areas so the team knows who is working where. Defects are coded automatically (A01, A02). That is the difference between three camera rolls and one defect inspection report. See why defect inspection companies need software.

Can the office edit the defect inspection report before it is sent?

The inspector's job ends when the photos and tags are honest. The firm's job ends when the legend reads well and the pages are in the right order. If the file locks the moment the inspector taps submit, the office cannot fix a caption, add the ponding page, or move the disclaimer.

What the team needs: report assembly after capture. Reorder pages. Write legend descriptions. Add socket and water ponding sections when those checks were in the package. Regenerate the PDF after the edit. On the plans that include it, export a Word file as well.

What budget tools often do: the submitted case is the report. A correction means exporting the photos and rebuilding the file outside the app.

Report assembly is part of the Defiq Inspect workflow: reorder pages, write what each defect is, add socket or water-ponding pages when you need them. On Professional and above, office assembly, templates, and team admin live on the web at app.defiq.app. Admins can invite inspectors and report makers. Generate PDF only after uploads finish. Professional adds DOCX report export. The steps are on how it works. What belongs in the file: how to write a defect inspection report.

Can you customise a branded or white-label report?

Firms lose the next job when the PDF still looks like the software vendor's sample, or when branding is a logo dropped on a stock cover. A property defect inspection app for Malaysia teams has to hand the buyer the firm's report: cover, sections, and page order.

What the team needs: a branded PDF report, a template builder for sections, and control of page order. On higher plans, the client's logo and theme in the app, client PDFs without the vendor footer, letterhead on every page, and, where the contract asks for it, a full white-label report.

What budget tools often do: customisation stops at a cover image or a background colour. The inside pages stay generic.

From the Defiq Inspect pricing page, and the product updates:

• Free trial and Starter ship the built-in handover report. The trial lists the Defiq MVP report (property info, table of contents, summary, and photo grid). Starter lists a Defiq-branded cover on a fixed MVP layout. You can issue that report without building a custom template first.
• Professional adds the web admin portal, a custom cover and company-branded PDF reports, Report Design Studio (cover, theme, and layout), and custom section templates. Version 1.2.0 adds company page order: Professional and above can place optional slots (property info, layout plan, colour-tag legend, defect summary, methodology) between the table of contents and the area defects. Cover, table of contents, Defects, and Disclaimer stay locked.
• Business adds the client logo and theme in the app, client PDFs without the Defiq footer, and a recurring header and footer letterhead on every page.
• Enterprise adds full PDF white-label.

Full PDF white-label is the Enterprise line. Business is the client logo, the footer, and the letterhead described above.

Can you export photos for a developer portal?

The buyer wants the PDF. The developer portal wants a capped set of photos. If the app only keeps a case table, someone in the office downloads the camera roll and renames files by hand.

What the team needs: developer portal photo export, with a limit the portal will accept, grouped so the upload follows the rooms.

What budget tools often do: a folder of unnamed originals, or no export at all.

The pricing page lists developer portal photo export at 2400px on Starter, and 2400px or 4000px on Professional. Business includes Professional. How it works describes Export for Developer from the project menu: set a photo limit, and the app picks evidence per room for the portal. Professional can also choose 2400px or 4000px for the PDF evidence photos. Business lists 4000px evidence photos on the PDF.

Does the report follow a QLASSIC or CONQUAS-style structure?

Buyers in Malaysia ask about QLASSIC. Buyers in Singapore ask about CONQUAS. Those names are project quality scores. They are a different document from the unit defect inspection report. The firm still needs a unit file the buyer can quote in the defects liability period, in a shape that belongs in a Malaysia or Singapore handover.

What the team needs: a report structure shaped for this work, and a straight answer when a buyer treats a project score as their unit list.

What budget tools often do: a generic snagging list with no local report shape, so the office explains the difference in WhatsApp instead of in the PDF.

Starter on the pricing page lists QLASSIC (MY) and CONQUAS (SG) report structure. Professional and Business include Starter. The home page says reports are aligned with those standards for assessor review and client handover. The score is still the project's score. The PDF is this unit. Read QLASSIC vs defect inspection (and CONQUAS).

Does the software produce a report, or only a project table?

Some tools are built as case trackers. Each defect is a row: status, assignee, due date. That can help a contractor chase rectification. A VP firm sells a document: cover, photos, legends, disclaimer, and the test pages the package included.

What the team needs: the output of the portal is the defect inspection report.

What budget tools often do: they stop at the project table. The PDF, when there is one, is an export of rows.

The path on Defiq Inspect is capture, assembly, then PDF. DOCX export is on Professional and above. The free trial includes PDF export for client handover. That is the file the office sends.

Can the team issue a report from the first unit?

A firm evaluating software should be able to run this Saturday's units. A long template build before the first case leaves the office on the old method for another week.

What the team needs: a complete handover report on the first unit, then room to customise once the firm knows its own layout.

What budget tools often do: no report until an admin builds every template, or a report so fixed you cannot change the inside pages later.

The free trial includes the Defiq MVP report, on-site capture, annotation, assembly, and PDF export: 3 units per month, no credit card. Starter includes the full capture-to-PDF workflow on the Defiq-branded MVP cover, with the first month free on the website monthly path (pricing page). Custom cover, Report Design Studio, and section templates are Professional and above. They are how you move past the MVP. They are not a gate on the first PDF. If jobs are already in another tool, keep those jobs there and trial one unit: switch to Defiq Inspect without hassle.

Does the defect inspection app work on iPhone and Android?

Firm owners often buy on iPhone. Inspectors often carry Android. A tool that is serious on one store and thin on the other splits the team.

What the team needs: the same capture workflow on iPhone and Android, plus a web office for the people who assemble.

What budget tools often do: they ship an Android-heavy app, and the owner's iPhone is a viewer, or there is no app for it.

The pricing page lists Android and iOS on the free trial and on Starter. The same page says Android and iPhone for on-site capture, and the web at app.defiq.app for office report assembly, templates, and team admin on Professional and above. App Store and Google Play links are on the updates page.

Does it cover Malaysia and Singapore handover work?

Currency, the shape of the report, and the test pages are local. A socket check on a Malaysian unit is a specific insert. A wet-area ponding page is part of many VP packages in both markets.

What the team needs: SGD and MYR billing, a report shape used for handover in both countries, a Malaysia socket voltage reference table when the project is in Malaysia, and ponding pages when you ran the test.

What budget tools often do: one global snag template, and the office pastes the local tables in by hand.

Pricing is in SGD and MYR. The pricing FAQ says reports can include Malaysia-specific blocks such as the socket voltage reference table, when the project country is MY. Product updates (version 1.2.0) place the Malaysia socket tester LED and voltage table on socket register pages. Assembly can add socket or water-ponding pages when the job included those checks (how it works).

Are you judging the seat price, or the report workflow?

A low price per seat looks cheap until three inspectors produce three dialects of the same unit, the basement photos never sync, and the office still builds the PDF outside the tool. The evening is the real cost.

What the team needs: enough seats for the people who capture and the people who assemble, and a workflow that still produces one branded report.

What budget tools often do: they win the comparison on the seat line, then leave report assembly, branding, and developer export as manual work.

Judge the report workflow. Defiq Inspect publishes the seat counts on the pricing page so you can match them to the team. Starter is one inspector seat. Professional is up to 10 team seats, with inspectors and report makers invited from the web admin portal. Business is unlimited team seats, with the client logo and theme in the app and client PDFs without the Defiq footer. Read those seats against the checklist above. Offline capture, sticky tags, and an editable report are the test. The seat count is the team size the plan allows.

How do you trial a defect inspection app with your team?

Trial on one real vacant possession or handover unit.

1. Send two inspectors. One of them should hit a dead zone if the site has one: basement, car park, or a room where the phone shows no bars.
2. They capture and tag offline. They claim rooms. They use the same defect tags.
3. Back at the office, open the unit in the app, or on the web if you are on Professional or above. Confirm the photos arrived after sync. Edit the legend text. Put the pages in order. Add socket or ponding only if you ran those checks.
4. Brand the PDF to the level the plan allows. On the trial and on Starter, that is the built-in MVP report. On Professional, use the admin portal when you want your own cover and sections.
5. Generate only after uploads finish. Read the PDF the way a buyer will, on a phone.
6. If the developer needs a photo set, run the developer export and see whether the office can upload it without renaming a camera roll.

If that Saturday works, the tool fits the firm. If the basement forced a camera roll, or the office could not edit before send, the seat price did not answer the question.

Frequently asked questions

Soft next step: read more at defiq.app, start a free trial in the app (3 units per month, no credit card), or compare plans (Starter first month free on the website monthly path). Related: why offline mode matters, why defect inspection companies need software, QLASSIC vs defect inspection (and CONQUAS), how to write a defect inspection report, switch to Defiq Inspect without hassle, or browse more guides. Help after signup: help centre. Legal: terms · privacy.